shipping


When will I receive my order?

Typically, orders ship within 8-10 business days.

What are my shipping options for prints & stationery?

We currently offer $8 flat rate shipping for prints and stationery. All orders are mailed USPS Priority Mail.

If you are local and will be picking up at the studio in Eliot, Maine or in Dover, New Hampshire, please check off the designated box at check out.

What are my shipping options for original paintings

Pricing for shipping artwork varies on the dimensions of the piece and the destination. We ship artwork insured via FedEx. Shipping and handling charges are (by default) $75 per item. We will credit you the difference if there is one.

Do you accept international orders?

Unfortunately we do not have the capability to process international orders at this time. Please check back later.


returns


Do you accept returns for prints & stationery?

The beauty of our printed work is that each item is handmade-to-order, produced specially for you. That being said, we cannot accept returns or exchanges. All orders placed on our website are non-refundable. However, we will make every possible effort to make sure that you are satisfied. If you have any questions or concerns, please let us know! Send an email to studio@sarahcassani.com or call/text Sarah at (617) 519-4480.

As soon as we receive your order, we get the ball rolling on your project. Typically, orders ship within 8-10 business days.

Do you accept returns for original paintings?

We understand that artwork is an investment. Although we do not offer returns on originals purchased and/or shipped on our website, the artist is happy to deliver the artwork to your space to make sure it “works” before you commit. (within Maine/NH/MA/RI). Send an email to studio@sarahcassani.com or call/text Sarah at (617) 519-4480 for more details.


printing services


Do you offer digital printing?

Although the majority of pieces are printed in letterpress as opposed to digital, we do print a handful of items including our fine art cards on a Canon inkjet printer. Please email studio@sarahcassani.com if you have something specific that you wish to print digitally. If we cannot accommodate your request, we’ll be happy to offer referrals to other talented printers.

Need help?

Contact us at studio@sarahcassani.com if you have any other questions.